Heres a quick comparison of using an email-focused approach vs more flexible methods of communication: For example, some clients may welcome the occasional phone call as a much-needed break from the monotony of responding to emails all day. Now you can make it easier for your clients to respond to you., "We're looking for more feedback on this layout we tried on our website. Recommend an event. When someone is going through a hard time, it affects every corner of their life. Apart from being chronically overused, one of the main problems with just checking in is that its basically a redundant expression. This link will open in a new window. No matter who youre checking in on or why, it often takes just a simple email, text message, or DM to make all the difference. Example: We see company X has been using Y strategy effectively this past quarter, how are you planning to address this recent development?. Maybe they missed your last email. Let me know if you need any help. Lastly, this phrase can work really well in follow-up emails like so: To Jackson,How is the project coming along? Shadow Work Is All About Stepping Into Your Power Here's How To Do It, The 'Sex And The City' Cab Light Theory, Revisited, I Got My Chakras Balanced & Now I Am At Peace, Trainers Reveal How Long You Should Rest Between Sets, Get Even More From Bustle Sign Up For The Newsletter. Martin holds a Masters degree in Finance and International Business. 11 Things To Say Instead Of Just Checking In Ive Been Thinking Of You Lately Id Love To Hear How Youre Doing, If You Want To Share Id Like To Hear How Youre Really Going How Are You Managing Things Right Now? How Have You Been Feeling Lately? So How Was This Year For You? Can I say just checking in? Ten points to you for listening, and theyll be more likely to give you the news because youve targeted something in particular. How are you doing doesn't quite send the message that you truly want to know how someone is feeling, coping, or experiencing at any given moment, Bisma Anwar, LMHC, a therapist with therapy platform Talkspace, tells Bustle. I hope to see you there! Checking in on a friend or family member can be more personal and informal. Hows Tuesday morning?. Respond on social media. Hope you are not too busy tomorrow at 11.am. What do you think about it? Leaders with your experience and knowledge bring valuable insight to the company.. How do I not say just checking in? Dear Mr. Tomkins,Is there anything I can help with on the matter? They show how our past clients in [their industry/niche] have worked with us to achieve [relevant goals]. Its a lot harder to respond to this one with a plain Fine, because its a more complex question. Congratulate them on a funding round. There are, of course, many situations where its necessary to check in on your prospects and customers, such as: So the question isnt whether you should check in on your contacts, its about how you should do it. Example: Good morning, I came across an interesting article that reminded me of a previous conversation we held about X. Of course, every rule has an exception. We have a ton of relevant blogs and sales email templates that you might want to use. Finally, make your request for an update time-sensitive. ", "Happy Thursday! Whenever you happen to think of someone you havent spoken to in a while, you can reach out quickly via text or DM to let them know. I just want to follow up is synonymous with I just wanted to follow up. You can use either phrase to mix up your writing. Updates are important in business settings, especially if you have a managerial position. 1. form. Describe a potential opportunity. And if you cant think of a single legitimate reason to follow up that would be beneficial to the recipient, dont. Example: In recent case studies we've found that businesses in X tend to have difficulty executing Y, have you experienced a similar roadblock?. Even if the message is brief, a congratulatory email to a prospect is enough to remind them of your company. Furthermore, its good to set up meetings instead of receiving emails in most cases. Read world-renowned marketing content to help grow your audience, Read best practices and examples of how to sell smarter, Read expert tips on how to build a customer-first organization, Read tips and tutorials on how to build better websites, Get the latest business and tech news in five minutes or less, Learn everything you need to know about HubSpot and our products, Stay on top of the latest marketing trends and tips, Join us as we brainstorm new business ideas based on current market trends. 1. While we do not use where are we with to tell people off, the implication is that we expected an update sooner. That could speed up the process and give you valuable insights into the progress itself. Usually, however, these scenarios have two things in common: Any or all of the following situations all but necessitate a "just checking in" call or email: Its important to note that there will be times where you shouldnt just check in and thats when they arent actual qualified prospects, or when they have clearly asked to stop communicating. But you also have to be serious enough that they give a real and honest answer, rather than pivoting the conversation, Friends reunion-style. of an actual attorney. Heres what the research says about some of the most popular ones. Grammarly helps you communicate confidently. As a general rule, you want your messages to create a sense of urgency or excitement on part of the recipient. Answer a question on an online forum. go check. Are you available Thursday at 10:30 a.m.?. Our company would love to schedule an appointment to demonstrate our products new capabilities if youre looking for a better investment.. Just checking in!, with its requisite cheery exclamation point, wont always cut the mustard. If youd like a more in-depth explanation, I can set up an appointment for discussion if youre interested.. How do you know if youre ready to retire email (and try something different)? ", Example: We know your company is all about X, we thought youd find value in this recent article analyzing the market for it.. Just make sure that the case studies or success stories you provide have some bearing on the prospects specific needs and circumstances. Send a how-to guide. If you decide to register (or you already have), let me know so we can get together for coffee or lunch. A daily dose of irreverent and informative takes on business & tech news, Turn marketing strategies into step-by-step processes designed for success, Explore what it takes to be a creative business owner or side-hustler, Listen to the world's most downloaded B2B sales podcast, Get productivity tips and business hacks to design your dream career, Free ebooks, tools, and templates to help you grow, Learn the latest business trends from leading experts with HubSpot Academy, All of HubSpot's marketing, sales CRM, customer service, CMS, and operations software on one platform. When an email just wont cut it Keeping in touch with your contacts doesnt have to be an email-only affair, of 3. Email them a longer how-to guide. Published: If you've already started a sales process, there are many scenarios that could warrant a "just checking in" email. are not protected by an attorney-client privilege and are instead governed by our Privacy Policy. Wouldnt it be nice if there was a one-size-fits-all alternative to just checking in? Unfortunately, variations on that phrase (like Im following up on . Asking about a persons wellbeing can feel awkward; you want to strike the right mix of caring and relaxed, so they dont feel theyre being grilled. He has six years of experience in professional communication with clients, executives, and colleagues. How are things coming is a good way to ask how something is getting completed. And beyond the handy app that has messaging and video conferencing built in, RingCentral also has an outbound contact center thats designed for sales teams to reach out to prospectsand get timely responses. ", "Hi, I found this [book/podcast] interesting. (Say I apologize for the inconvenience instead) No one likes excuses, and it puts you on the defense. ', "Hi, you might find this video interesting. Reach out to a new C-level executive. Were living in the age of the customer, where experience reigns supreme. They may still have big gaps in their understanding of your product or have doubts about its ability to deliver the results they need. Are you still looking for solutions to convert [company] website visitors to subscribers? i just called. I just wanted to say "Hi" and see if there was anything we could do better? Use the request for a status update as a call-to-action, and make it time-sensitive so youre more likely to get a response. An email or call following up on any of these situations should presumably be focused on that missed commitment it's not just a generic check-in. Here are a few ways to make sure your follow-up incites action, not apathy. Its a pretty exciting projectI hope we can nail it! Doesnt mean its great though. How to quit: Changing but to and helps you look for two positive outcomes, rather than looking for reasons you cant reach a goal or complete a task. I would have thought that the IT department would have it fixed by now.Let me know when you get a chance,Miss Zotto. The rule of thumb for "just checking in" emails is essentially this: If you have a good reason to reach out or new value to provide, reach out. Although this is a perfectly good reason to check in via email, there are ways to avoid the just checking in language we all dread. Notify when a C-Level executive is hired. Example: We see your business is trying to improve on X, we believe you could benefit from enacting Y for Z outcome.. 3.What can I say instead of just checking in? Where are we with works well when we want to write a follow-up to know whats going on. 7 alternatives to just checking in (with examples) 1. Ive just read this great blog post about [relevant topic] that I think youll find useful [link to post]. Ive been excited to get your input. Now you can focus on leaving a legacy instead of a mess. Example: Hi [prospect name]. And if you can't think of a single legitimate reason to follow up that would be beneficial to your prospect, don't. Example: I wanted to personally congratulate you and your organization on reaching X milestone!. ", "Hi, We are hosting an event on [topic] and would like to invite you to be the key-note speaker. Even if theyve been off work because of an illness or loss, they might be happy to jump back into work for a quick conversation. Cheers, [Salesperson]." Imagine you are a business owner. Speak soon! To do so, you should definitely try these phrases. Are you still interested in [topic]? Keep your message short and sweetyou dont want to come across as intrusive. (Helpful Examples), Follow Up On or Follow Up With? One of the most helpful times to check in on someone is after they experience a loss or tragedy. Michaels. Hope your week is going great! Respond on social media. (Correct Version)6 Steps To Politely Remind Someone To Reply To Your Email. Reminding your contact of an upcoming deadline, or asking for an answer within a given timeframe, is more likely to elicit a prompt response. Even as a professional acquaintance, there may be something you can do to help. It's related to [topic] that you might be keen on. If you cant think of something even remotely useful to say, why should you expect the reader to care? Example: Hey, [prospect name]. But what does it really mean? 10. Of course, youll want to bring up as many important facts and answer as many questions as you can during the initial meeting or call. I scheduled a meeting invite and haven't received any response from you. This is a gentler way of initiating a check-in, Anwar says, because it contains some nuance. 18. Would you like another meeting that works around your time? If they told you to reach back out in X days/weeks/months, If they didn't show up to a scheduled call, If they told you they needed a few days to make an internal evaluation, then went dark, If they committed to signing a contract and didn't, If they started a product trial but you haven't heard back on their progress. It sounds robotic. Asking for a status update is a good way to make sure things stay on track. Heres what to say to somebody youd really like to check up on, without defaulting to a clich or sending a .gif of a floating otter. Send a how-to guide. Watch the video: Only 1 percent of our visitors get these 3 grammar questions right Followup, or Follow Up, or Follow-up? I read your blog post about email funnel strategies yesterday. A quiz plugin like [your app] could be the answer to the conversion problem you mentioned. If we havent been updated for a while, its a good idea to send an email containing this phrase to let somebody know that you expected a reply from them a while ago on your previous email. Send them a blog post from your company. Reference a relevant blog post. I wanted to remind you about the trial period that ends by the weekend. i just wanna. 2. Here are the key things to consider when determining how long your videos should be. ", "Hi, here is a demo video on our products/services. Dont leave them guessing and dont shift the responsibility onto them to propose the next steps. Its been busy. Sometimes the best way to say just checking in is to just come out and say it. Example: I havent heard back from you, so Im going to assume youve gone in a different direction or your priorities have changed.

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